Here's the fine print:
1 hour of personal support each month.
Unused hours roll forward. (Didn't use your hour this month? You get two hours next month...)
All 12 hours must be used by the end of the subscription year.
No refunds for unused hours - but hey, you are saving $100 by paying for the year (which is 2 free hours!)
You'll receive monthly "hours spent" statements so you'll know how to plan for support.
Need more than 1 hour of support in a given month? No problem, additional support hours are charged at the regular rate and invoiced monthly, or every 15 hours - whichever comes first.
Paid Annually For:
1 Hour of Personal Support Monthly
Unused Hours Roll Forward
Hours Reset At Year End
No Refunds For Unused Hours
Additional Hours Available At the Regular Rate, if needed
Save $100!
This is not a recurring charge. Support Packages must be purchased each year. Available only after client relationship is established.